On this episode of the Road to $1 Million podcast Josh interviews Travis owner of Diamond Detail located in Puyallup, Washington. Travis started Diamond Detail in 2013 coming from a background in paintless dent repair(PDR). Since then, he has added services like ceramic coating, paint protection film, and window tint. Travis has built an incredible $780K detail shop with 3 full time employees and amassed a heaping 475 five star Google reviews.
On this episode of the Road to $1 Million podcast Josh interviews Travis owner of Diamond Detail located in Puyallup, Washington. Coming from a background in paintless dent repair (PDR), Travis acquired Diamond Detail in 2013 and has since grown it into a $780k per year detailing shop with an impressive 475 five star reviews. Most of Diamond Detail's business today is focused on ceramic coating and detailing, although Travis is still doing tons of dent repairs. They also offer paint protection film and window tint.
On the podcast Travis talks about raising his prices from $75 to $110 per hour, managing operations and staff, paying employees, SEO techniques for ranking #1 on Google, and much more.
Time Stamps:
(0:00) - Intro
(1:50) - How and Why Travis Got Started
(7:32) - Raising Prices
(16:05) - Ceramic Coatings
(27:41) - How Often Do People Have Their Car Detailed?
(33:46) - Operations & Staff Management
(42:34) - Different Service Offerings
(47:26) - Gift Cards
(49:30) - Paying Employees
(56:03) - Paintless Dent Repair (PDR)
(1:00:17) - SEO
(1:12:16) - Reducing Friction in the Buying Process
Diamond Detail:
Website - https://diamonddetailshop.com/
Instagram - https://www.instagram.com/diamonddetailshop/reels/
Belk Detailing LLC:
Website - https://www.belkmobiledetailing.com/
Instagram - https://www.instagram.com/belkmobiledetailing