In this episode, Josh interviews Jeff McEachran, owner of Denver Auto Shield based out of Denver, Colorado, and Gyeon USA. Jeff shares the lessons he's learned from building successful businesses, including why profitability matters more than revenue, how to sell premium services with confidence, and what it takes to build a business that lasts. They also discuss handling difficult customers, recovering from mistakes, managing and hiring the right team, improving your sales process, and why your online presence are critical to attracting the right customers.
In this episode, Josh interviews Jeff McEachran, owner of Denver Auto Shield based out of Denver, Colorado, and Gyeon USA. Jeff shares the lessons he's learned from building successful businesses, including why profitability matters more than revenue, how to sell premium services with confidence, and what it takes to build a business that lasts. They also discuss handling difficult customers, recovering from mistakes, managing and hiring the right team, improving your sales process, and why your online presence are critical to attracting the right customers.
Time Stamps:
(00:00) - Intro
(00:15) - How Denver Auto Shield Started
(12:44) - The Hardest Part of Growing the Business (And How Jeff Overcame It)
(15:21) - Dealing with Difficult Customers
(18:33) - Selling PPF Without Being the Installer
(22:47) - Tips for Selling PPF and Ceramic Coatings
(26:55) - Handling Mistakes and Accidents
(34:46) - Profitability vs. Revenue
(47:19) - Managing a Team
(55:21) - Hiring and Training a Salesperson
(1:02:21) - Why Your Website, Social Media, and Online Presence Matter
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Denver Auto Shield
Website: https://www.denverautoshield.com/
Instagram: https://www.instagram.com/denver.auto.shield/?hl=en
Belk Detailing LLC
Website: https://www.belkmobiledetailing.com/
Instagram: https://www.instagram.com/belkdetailing/
Facebook: https://www.facebook.com/belkmobiledetailing
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Road to $1 Million Instagram: https://www.instagram.com/roadto1milliondetailing/