On this episode of the Road to $1 Million podcast Josh interviews Neil Maser owner of Urban Werks Garage in Lancaster, PA, outside of Philly. Urban Werks is a 12,000 square foot PPF, window tint, ceramic coating, and detail shop with 7 employees and over 450 five star reviews. Neil Started his business back in 2014 out of a 900 square foot shack with 0 customers on the books and has since scaled to over a million dollar detailing facility.
On this episode of the Road to $1 Million podcast Josh interviews Neil Maser owner of Urban Werks Garage in Lancaster, PA outside of Philly. Urban Werks is a 12,000 square foot PPF, window tint, ceramic coating, and detail shop with 7 employees and over 450 five star reviews. Neil Started his business back in 2014 out of a 900 square foot shack with 0 customers on the books and has since scaled to over a million dollar detailing facility.
On the podcast Neil talks about his journey building his detailing business over the years, why partnering was one of his worst decisions, moving into a 12,000 square foot facility, hiring strong employees, the importance a website that converts, and much more.
Time Stamps:
(0:00) - Intro
(1:44) - How Urban Werks Began
(6:20) - From Shack To Showroom
(19:35) - Sustainable Growth
(25:27) - The Evolution Of Services
(29:42) - Balancing Profit With Customer Value
(37:21) - How To Pay For A New Shop
(43:43) - Balancing Personal Income vs Business Reinvestments
(51:28) - Team Dynamics And Employee Roles
(1:05:35) - Advertising
(1:08:45) - The Importance Of Having A Website That Converts
Urban Werks
Website - https://www.urbanwerksgarage.com/
Instagram - https://www.instagram.com/urbanwerks
Belk Detailing LLC
Website - https://www.belkmobiledetailing.com/
Instagram - https://www.instagram.com/belkmobiledetailing/
Road to $1 Million
YouTube - https://www.youtube.com/@Roadto1MillionDetailing
Instagram - https://www.instagram.com/roadto1milliondetailing/